Legal & policies

Production times, estimated delivery windows, shipping charges, tracking and customs information for Caselab orders.

How returns, refunds and cancellations work for personalised, made-to-order Caselab phone cases in the EU.

The terms that apply when you buy a made-to-order Caselab phone case, including orders, pricing and uploaded content.

How Caselab collects, uses, shares and protects your personal data, and the rights you have under GDPR.

How Caselab uses necessary, analytics and marketing cookies, and how you can manage your preferences.

Manufacturer details, intended use and safety guidance for Caselab phone cases under EU product safety rules.

How to reach Caselab support and where to take a consumer complaint that cannot be resolved directly.