Contact & Complaints

Last updated 1 October 2026

For questions about an order, delivery, return, privacy request or complaint, contact:

Caselab / [add legal business name]

[add registered address]

[add support email]

[add phone number]

For consumer complaints, please include your order number and a clear description of the requested resolution.

If an eligible consumer dispute cannot be resolved directly, consumers may contact the State Consumer Rights Protection Authority of the Republic of Lithuania (VVTAT) or use the Lithuanian Consumer Rights Information System (VTIS).